Welcome to ESG Support Center

We provide one-on-one technical support, extended online documentation, security advisories, and tools for resolving technical issues to ensure customers have maximum protection.
Enigma Software Group USA, LLC.
2643 Gulf to Bay Blvd.
Suite 1560 #446
Clearwater, FL 33759


Malwarebytes Inc., the maker of Malwarebytes Anti-Malware ("MBAM") and AdwCleaner, is intentionally blocking SpyHunter and RegHunter for what we believe are competitive reasons. This creates an immediate incompatibility between SpyHunter and MBAM coexisting on the same PC.

We have taken legal action against Malwarebytes and are seeking remedies for this unfair conduct. We are very sorry for the inconvenience, but this is outside of our control. Malwarebytes Inc. initiated this course of action.

If you would like to use SpyHunter on your computer instead of MBAM, our development team has designed an alternative installer. This installer will disable MBAM and allow you to install SpyHunter.

If you wish to install and use SpyHunter and disable MBAM, please click the button below:


Before you submit a support ticket, we suggest that you read our online documentation for answers to many commonly asked questions. If you don't find an answer to your specific problem, we encourage you to address any questions, comments, and concerns via our customer ticketing system.
Need Help? Submit a Support Ticket
Attention! Submitting support tickets is only for customers who purchased our products.
To submit a customer support ticket, you have two options:
  • Option #1: Open your SpyHunter > go to Spyware HelpDesk > and click on the "Submit a Support Ticket" button.
  • Option #2: Click here to log in to the "My Account" or log in using the login box shown on the right side of our site's header. Next, in the "My Account" sidebar, click on the link "Open a new support ticket".
Note: Your username and password was sent to you via email when you purchased our product(s). Your username is the email account you used to purchase the product(s).
Once you've submitted a support ticket, an ESG support technician will contact you within 48 hours.