Important Notice: EnigmaSoft's Payment Processor Digital River GmbH Filing for Bankruptcy Does Not Impact SpyHunter Customers' Anti-Malware Protection

Digital River GmbH (aka MyCommerce/Share-It), filed for insolvency (bankruptcy) and will no longer be processing payments for purchases or renewals of SpyHunter subscriptions for EnigmaSoft's customers. Thanks to EnigmaSoft's quick reactions to protect its customers, Digital River's bankruptcy does not affect EnigmaSoft's customers' current SpyHunter subscriptions or 24/7/365 anti-malware protections. EnigmaSoft has implemented a simple process that allows SpyHunter users to update their subscription preferred payment methods via a simple in-app form.

IMPORTANTLY, updating your payment information is needed to ensure that you continue to have the protections of SpyHunter for future subscriptions. The SpyHunter prompt you may see requesting to update your payment information is a legitimate request and is required to ensure your continued protection under your auto-renewal subscription. If you're having issues, you can open a support ticket via the SpyHunter HelpDesk or email us at support@enigmasoftware.com for assistance. To learn more, click here.

Kailangan ng tulong? Magsumite ng Ticket na Suporta

Bago ka magsumite ng ticket ng suporta, iminumungkahi namin na kumonsulta ka sa aming mga file ng tulong sa produkto at tingnan ang mga madalas itanong . Kung kailangan mo ng karagdagang tulong, hinihikayat ka naming tugunan ang anumang mga tanong, komento, at alalahanin sa pamamagitan ng aming customer ticketing system.

Pansin! Ang pagsusumite ng mga support ticket ay para lang sa mga user na may bayad na subscription at para sa ilang partikular na libreng trial na bersyon.

Upang magsumite ng tiket ng suporta sa customer, mayroon kang dalawang pagpipilian:

Pagpipilian #1: Buksan ang " SpyHunter " > i-click ang icon na "HelpDesk" sa pangunahing menu > at i-click ang "Submit a Support Ticket" na buton.
Pagpipilian #2: Mag-click dito upang mag-log in sa " My Account " o mag-log in gamit ang login box sa header ng aming website. Susunod, sa sidebar ng " Aking Account ", mag-click sa link na " Magbukas ng bagong tiket ng suporta ".