Important Notice: EnigmaSoft's Payment Processor Digital River GmbH Filing for Bankruptcy Does Not Impact SpyHunter Customers' Anti-Malware Protection

Digital River GmbH (aka MyCommerce/Share-It), filed for insolvency (bankruptcy) and will no longer be processing payments for purchases or renewals of SpyHunter subscriptions for EnigmaSoft's customers. Thanks to EnigmaSoft's quick reactions to protect its customers, Digital River's bankruptcy does not affect EnigmaSoft's customers' current SpyHunter subscriptions or 24/7/365 anti-malware protections. EnigmaSoft has implemented a simple process that allows SpyHunter users to update their subscription preferred payment methods via a simple in-app form.

IMPORTANTLY, updating your payment information is needed to ensure that you continue to have the protections of SpyHunter for future subscriptions. The SpyHunter prompt you may see requesting to update your payment information is a legitimate request and is required to ensure your continued protection under your auto-renewal subscription. If you're having issues, you can open a support ticket via the SpyHunter HelpDesk or email us at support@enigmasoftware.com for assistance. To learn more, click here.

需要幫助？提交技術支持問題

在您提交支持請求之前，我們建議您查閱我們的產品幫助文件並查看常見問題解答。如果您需要其他幫助，我們鼓勵您通過我們的客戶票務系統解決任何問題、意見和疑慮。

注意力！提交支持票僅適用於付費訂閱用戶和某些免費試用版。

您可以通過兩種方式來提交技術支持問題：

選項 #1：打開“ SpyHunter ” > 單擊主菜單中的“HelpDesk”圖標 > 然後單擊“提交支持票”按鈕。
選項 #2：單擊此處登錄“我的帳戶”或使用我們網站標題中的登錄框登錄。接下來，在“我的帳戶”側邊欄中，單擊鏈接“打開新的支持票”。

提交支持票後，支持技術人員將直接與您聯繫。