Important Notice: EnigmaSoft's Payment Processor Digital River GmbH Filing for Bankruptcy Does Not Impact SpyHunter Customers' Anti-Malware Protection

Digital River GmbH (aka MyCommerce/Share-It), filed for insolvency (bankruptcy) and will no longer be processing payments for purchases or renewals of SpyHunter subscriptions for EnigmaSoft's customers. Thanks to EnigmaSoft's quick reactions to protect its customers, Digital River's bankruptcy does not affect EnigmaSoft's customers' current SpyHunter subscriptions or 24/7/365 anti-malware protections. EnigmaSoft has implemented a simple process that allows SpyHunter users to update their subscription preferred payment methods via a simple in-app form.

IMPORTANTLY, updating your payment information is needed to ensure that you continue to have the protections of SpyHunter for future subscriptions. The SpyHunter prompt you may see requesting to update your payment information is a legitimate request and is required to ensure your continued protection under your auto-renewal subscription. If you're having issues, you can open a support ticket via the SpyHunter HelpDesk or email us at support@enigmasoftware.com for assistance. To learn more, click here.

Rabim pomoč? Predložite vozovnico za podporo

Preden oddate prijavo za podporo, predlagamo, da si ogledate naše datoteke pomoči za izdelek in si ogledate pogosto zastavljena vprašanja . Če potrebujete dodatno pomoč, vam svetujemo, da vsa vprašanja, pripombe in pomisleke naslovite prek našega sistema za izdajo vozovnic strankam.

Pozor! Pošiljanje vstopnic za podporo je samo za uporabnike s plačanimi naročninami in za nekatere brezplačne preskusne različice.

Če želite predložiti vozovnico za podporo strankam, imate dve možnosti:

Možnost #1: Odprite " SpyHunter " > kliknite ikono "HelpDesk" v glavnem meniju > in kliknite na gumb "Submit a Support Ticket" .
Možnost št. 2: kliknite tukaj, da se prijavite v " Moj račun " ali se prijavite s prijavnim poljem v glavi našega spletnega mesta. Nato v stranski vrstici » Moj račun « kliknite povezavo » Odpri novo prijavo za podporo «.