SpyHunter的反間諜幫助中心是什麽? 反間諜幫助中心屏幕截圖

Further enhancing the seamless user experience of SpyHunter, the Spyware HelpDesk for SpyHunter subscribers has combined the latest in advanced malware removal technology with 24/7 customer support through its interactive services. SpyHunter's Spyware HelpDesk provides subscribers with several levels of support to resolve even the toughest malware problems. The Spyware HelpDesk includes a customer support ticketing system that allows subscribers direct access to our technical support team. Also included are tools that can be used by subscribers to generate diagnostic reports which can be used to analyze a subscriber’s unique system and develop custom fixes for their individual issues. Our technical support team can also, at your option, provide you with phone support and remote assistance to assist with any issues. All of these features are included with the SpyHunter subscription at no additional charge. The combined power of SpyHunter's Spyware HelpDesk and advanced malware detection and remediation engine are engineered to help users combat ever-changing computer threats, risks and issues.

SpyHunter的反間諜幫助中心是如何工作的?

在SpyHunter無法自動解決惡意軟件問題的情況下,SpyHunter及其內置的間諜軟件幫助臺將我們的技術人員直接連接到訂戶(及其計算機系統)。SpyHunter和間諜軟件幫助臺完全集成,您不必離開SpyHunter即可接受幫助,該系統旨在允許訂戶快速輕松地創建支持票據。間諜軟件幫助臺通過消除長時間和令人沮喪的電話呼叫和保持時間,幫助您節省時間,您不必拿起電話來發起求助請求。

網絡犯罪分子和黑客不斷更新和更改惡意軟件,以避免被SpyHunter等反惡意軟件實用程序檢測到。為了主動應對不斷變化的惡意軟件和其他威脅和問題,SpyHunter的惡意軟件檢測數據庫經常更新。SpyHunter還連接到我們的雲服務器,以獲得額外的惡意軟件識別功能。從診斷報告中收集或開發的情報用於更新我們的惡意軟件定義。我們還搜索網絡,以收集和分析來自互聯網黑暗角落的不斷變化的惡意軟件。雖然沒有反病毒程序可以確保100%,24/7的有效性,但SpyHunter旨在檢測,阻止和刪除最持久的惡意軟件。這是Spyware HelpDesk是壹個幫助訂閱者的強大工具的一個原因。

不同於其他一些反惡意軟件解決方案,SpyHunter及其反間諜幫助中心致力於與訂閱用戶合作,一起消除頑固的惡意軟件並解決其他系統問題。訂閱用戶可以生成並提交診斷報告,該報告可以直接發送給我們的技術支持團隊。

在48小時內,我們的技術人員將審核您的診斷報告並生成一個獨特的解決方案,來解決您系統裏的個別問題。修復程序將直接傳輸到SpyHunter,通過內置的高級清理引擎可以直接執行。該過程非常人性化。當SpyHunter收到修復程序時,您將收到一條已準備好應用的通知。應用此修復程序只需要點擊“應用修復”按鈕。SpyHunter會自動完成其他的工作。

我們的反間諜幫助中心提供可選的一對一客戶服務,它包含在您的訂閱中,無需額外費用。

If neither SpyHunter nor the Spyware HelpDesk custom fix is able to resolve a subscriber's issue, subscribers have the option to have our customer support technicians contact them by phone. Our technicians can conduct a remote control session on the subscriber’s PC to assist with unresolved issues.