Threat Database Phishing DocuSign - Completed Document Email Scam

DocuSign - Completed Document Email Scam

After a thorough examination by information security researchers, it has been concluded that the 'DocuSign - Completed Document' emails are not trustworthy and are being circulated as part of an online tactic. These emails inform recipients about the completion of a document signing process. However, the true intent behind these emails is to entice users into visiting a phishing website. This website aims to deceive users into divulging their email account login credentials, posing a significant threat to their online security and privacy.

The DocuSign - Completed Document Email Scam May Compromise Sensitive User Data

The spam email, often titled 'Admin Shared a DocuSign Transfer Document- [recipient's_email_address]' (though the exact name may vary), falsely claims that a document has been completed through DocuSign, an electronic signing service. Upon clicking the 'VIEW COMPLETED DOCUMENT' button provided in the email, recipients are redirected to a phishing website disguised as the Microsoft SharePoint document management and storage platform.

It's crucial to emphasize that the information presented in these emails is entirely fabricated, and the messages have no affiliation with DocuSign, SharePoint, or any other legitimate services or organizations.

The phishing page promoted by this spam campaign deceives users by stating that to access the files, they must provide their email and corresponding password. Any information entered on this fraudulent Web page is then captured and sent to cybercriminals. Victims of this scam face more than just the risk of losing their accounts. Since emails are often used to register various online services, fraudsters may gain access to linked accounts and platforms.

To elaborate on the potential repercussions, cybercriminals can exploit collected identities to engage in fraudulent activities, such as requesting loans or donations from contacts, endorsing scams, or spreading malware through fraudulent attachments or links.

Furthermore, any sensitive or confidential content stored on data storage platforms could be leveraged for blackmail or other illicit purposes. Compromised finance-related accounts, such as those used for online banking, money transfers, e-commerce, or cryptocurrency wallets, can be exploited to facilitate fraudulent transactions or unauthorized online purchases.

Vital Signs That May Indicate a Tactic or a Phishing Email Message

Identifying signs of a tactic or phishing email is crucial for safeguarding personal information and preventing potential cyber threats. Here are some important indicators to watch out for:

  • Suspicious Sender Address: Inspect carefully the sender's email address. Fraudsters are known to use email addresses that mimic legitimate organizations or individuals but may contain slight variations or misspellings.
  •  Urgency or Threats: Beware of emails that create a sense of urgency or convey threats, such as warnings of account suspension, legal action, or urgent requests for personal or financial information.
  •  Request for Personal Information: Legitimate organizations typically do not request sensitive information like passwords, Social Security numbers, or financial details via email. Be wary of emails asking for such information, especially if they claim it's for verification or security purposes.
  •  Poor Spelling and Grammar: Fraudulent emails often contain spelling and grammatical errors. Legitimate organizations usually maintain professional communication standards, so be cautious if you notice significant language mistakes.
  •  Unsolicited Attachments or Links: Avoid opening attachments or clicking on links in unsolicited emails, especially if they come from unknown or suspicious senders. These attachments or links may contain malware or lead to phishing websites designed to collect personal information.
  •  Unusual Requests or Offers: Be cautious of emails offering unexpected rewards, prizes, or opportunities that seem too good to be true. Similarly, be wary of requests for help transferring funds, distributing money or participating in suspicious activities.
  •  Mismatched URLs: Hover over links in emails (without clicking) to inspect the URL. If the link's destination doesn't match the supposed sender or context of the email, it could be a phishing attempt.
  •  Check with the Sender: If you're unsure about the authenticity of an email, contact the supposed sender directly using verified contact information. Confirm whether the email is legitimate before taking any action.

By staying vigilant and recognizing these signs, individuals can avoid falling victim to phishing tactics and other online threats.


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