LiveSupport

LiveSupport Description

LiveSupport is associated with a pop-up advertisement. LiveSupport is commonly associated with PUPs (Potentially Unwanted Programs) that promote known bogus registry optimizers and fake security software. Most computer users have reported that the initial contact with LiveSupport takes place when a pop-up window appears on the affected computer. The LiveSupport pop-up contains an icon of a female model's head and will appear when trying to open an application. The LiveSupport pop-up window will try to convince you that your computer has various problems that need to be solved immediately and recommends that you call a certain telephone number to fix these imaginary problems. ESG security researchers strongly advise computer users to avoid clicking on the LiveSupport icon or pop-up window.

The LiveSupport Message Promotes Rogue Registry Optimizers

Clicking on any part of the LiveSupport advertisements, pop-up window or icon will result in a message containing a number to call. This message reads as follows:

LiveSupport
Certified Trained Technicians are standing by waiting to assist you resolve all of your PC issues
+1-855-xxx-xxxx
Call us now for instant Technical Support and Assistance for PC issues such as network, printer, software installation and much more

In most cases, LiveSupport will also attempt to convince you to download and install Driver Pro and Optimizer Pro or another variant in these PUP families. These are known PUPs that carry out a tactics that closely resemble LiveSupport. It is important to understand that LiveSupport's advertisements may often expose your computer to other types of harmful components that may be potentially more dangerous than LiveSupport. If your Web browser is displaying LiveSupport advertisements, this is a sign that it has become infected with a PUP. ESG security analysts recommend the complete removal of browser hijackers associated with LiveSupport.

PUPs Associated with LiveSupport Torment PC Users with Fake Error Messages

In most cases, LiveSupport and its associated PUPs will try to convince you that your computer is infested with threats. These types of PUPs can do this by pestering you with error messages of various kinds and causing deliberate problems on your computer. Many computer users have reported browser redirects, problems accessing software on the affected computer and decreased system performance and Internet connectivity. In no case should you believe LiveSupport's claims that your computer is infected with malware or that you should call their support number.

Technical Information

More Details on LiveSupport

The following messages associated with LiveSupport were found:
LiveSupport
Certified Trained Technicians are standing by waiting to assist you resolve all of your PC issues
+1-855-xxx-xxxx
Call us now for instant Technical Support and Assistance for PC issues such as network, printer, software installation and much more