Threat Database Browser Hijackers 'We couldn't undo the changes - Contact Support' Tech...

'We couldn't undo the changes - Contact Support' Tech Support Scam

By GoldSparrow in Browser Hijackers

The 'We couldn't undo the changes - Contact Support' tech support scam relies on the idea that most users may like to pay for remote technical support instead of going to a legitimate PC service center. The agents that are employed in the 'We couldn't undo the changes - Contact Support' tech support scam pretend to be Microsoft-certified experts to gain the trust of the user. The 'We couldn't undo the changes - Contact Support' tech support scam may be facilitated by badware that may be distributed to users via freeware and ads generated by adware. The badware at hand is programmed to show a lock screen on the 'potential customer's' PC that resembles the Windows Update screen vaguely. Windows OS users should remain vigilant when installing new software and learn how to distinguish the legitimate Windows Update screen.

The support staff for the 'We couldn't undo the changes - Contact Support' tech support scam wasn’t too put too much committed while making the badware and the fake 'Windows Update' screen is colored in white and has an Adobe Flash animation embedded. Users that have installed badware linked to 'We couldn't undo the changes - Contact Support' tech support scam may be presented with its lock screen immediately after logging into Windows. That should be the first red alert that you should take into consideration. The messages used in the 'We couldn't undo the changes - Contact Support' tech support scam are shown as slides and feature the following text:

  • Slide 1:
    'Keep your PC on until this is done
    Installing update 4 of 7 ...'
  • Slide 2:
    'We couldn't complete the updates
    Undoing changes
    Don't turn off your computer'
  • Slide 3:
    'We couldn't undo the changes
    Contact Support 1-800-418-4202'

Educated Windows users know that it is not a good idea to interrupt the installation of updates to the OS. However, there are many typos and suspicious visual elements to the 'We couldn't undo the changes - Contact Support' tech support scam that you should pay attention to. Do not contact the 800-418-4202 phone because you will not be provided with help from Microsoft-certified technicians. Moreover, you might be welcomed to spend hundreds of dollars on repairs you don't need and buy a rogue security program like AV Protection Online. Windows users might want to boot into Safe Mode with Networking and install a reputable anti-malware suite that can eliminate the badware used to facilitate the 'We couldn't undo the changes - Contact Support' tech support scam.

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