'PCRegFixer Registry Cleaner' Tech Support Scam
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| Threat Level: | 20 % (Normal) |
| Infected Computers: | 14 |
| First Seen: | August 14, 2017 |
| Last Seen: | October 5, 2022 |
| OS(es) Affected: | Windows |
The 'PCRegFixer Registry Cleaner' tech support scam is a technical support tactic that is used to take advantage of inexperienced computer users. The 'PCRegFixer Registry Cleaner' tech support scam involves a fake Registry cleaner that will pretend to scan the victim's computer for issues. In the background, this fake Registry cleaner will download a Trojan in the form of a file named 'wmplayer.ex,' which will carry out the 'PCRegFixer Registry Cleaner' tech support scam on the victim's computer. The 'PCRegFixer Registry Cleaner' tech support scam itself consists in convincing the victim to call a phone number to receive 'technical support,' which tries to trick the victim into paying large amounts of money in return for nothing. The phone number that has been associated with this particular version of the 'PCRegFixer Registry Cleaner' tech support scam is 800-774-1799.
Table of Contents
The Tactic Used by the PCRegFixer Registry Cleaner Tech Support
When victims call the 'PCRegFixer Registry Cleaner' tech support scam number, they will be asked to let the 'technicians' connect to their computers using a support application, which may be the Remote Desktop Protocol. In most cases, the 'technicians' associated with the 'PCRegFixer Registry Cleaner' tech support scam will use numerous tactics to try to convince the victims that their computers are infected with threats, often going as far as to install threats themselves on the victims' computers.
Like other technical support tactics, the 'PCRegFixer Registry Cleaner' tech support scam may try to carry out various other tactics on the victims' machines, including obtaining their credit card information and convincing them to install fake security software or signing up for technical support services that can be quite expensive. Regretfully, there is no legitimacy to the 'PCRegFixer Registry Cleaner' tech support scam, despite that the supposed technicians will claim all nonexistent credentials, such as being affiliated with Microsoft or with computer security companies. In most cases, victims of the 'PCRegFixer Registry Cleaner' tech support scam will end up installing threats on their computers or losing large amounts of money to the people responsible for this attack.
Hoaxes Like the 'PCRegFixer Registry Cleaner' tech support scam
Like other technical support tactics, the 'PCRegFixer Registry Cleaner' tech support scam relies on social engineering. This refers to the practice of taking advantage of people by lying to them and relying on their assumptions and lack of knowledge to trick them into doing what the con artists want. There are several things that these people can do to convince the victims that their computers have been 'infected,' including disabling certain software, displaying pop-up windows, causing the affected computers to play an audio message, or freeze suddenly. In the case of the 'PCRegFixer Registry Cleaner' tech support scam, the fake Registry editor and cleaner works to convince the victims that they need the services of these fake technical support technicians. However, legitimate error messages on Windows will not ask victims to call technical support numbers like the one linked to the 'PCRegFixer Registry Cleaner' tech support scam.
Dealing with the 'PCRegFixer Registry Cleaner' tech support scam
If you've engaged with the people involved in the 'PCRegFixer Registry Cleaner' tech support scam, it may be required to undo some of the damage. First, you should apply all security updates to your operating system. Once these updates are applied, use a security program that is fully up-to-date to remove any threat or unwanted software that may have been associated with the 'PCRegFixer Registry Cleaner' tech support scam. Additionally, computer users should change their passwords and monitor any logon activity or credit card activity to ensure that no security breaches have occurred as a result of the 'PCRegFixer Registry Cleaner' tech support scam.
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