Threat Database Adware 'ERROR! Call for support!' Pop-Ups

'ERROR! Call for support!' Pop-Ups

By GoldSparrow in Adware

The 'ERROR! Call for support!' pop-up windows are not legitimate notifications by Microsoft even if they include the Windows, Xbox and Skype logos. The 'ERROR! Call for support!' pop-up windows may be shown on a background that may resemble the layout of Support.microsoft.com, which is the official support site for Microsoft customers. However, you should pay attention to the URL bar and notice that the 'ERROR! Call for support!' alerts may be displayed on pages like win0rr02x012417ml[.]club/nearbuy/crr_rre/index.html. Computer users that stumble upon the 'ERROR! Call for support!' notifications should not follow the instructions shown on their screen. The 'ERROR! Call for support!' alerts may be hosted on phishing pages that are blocked by Web filters like Google Safebrowsing and Mozilla Phishing Protection as soon as they are reported. The 'ERROR! Call for support!' pop-ups may lead users to think their PCs are infected by saying:

'**YOUR COMPUTER HAS BEEN BLOCKED
Error#SL9DW61
Please call us immediately at: 1-844-835-0929 Do not ignore this critical alert. If you close this page, your computer access will be disabled to prevent further damage to our network.
Your computer has alerted us that it has been infected with a virus and spyware. The following information is being stolen...
> Facebook Login
> Credit Card Details
> Email Account Login
> Photos stored on this computer You must contact us immediately so that our engineers can walk you through the removal process over the phone. Please call us within the next 5 minutes to prevent your computer from being disabled.
Toll Free: 1-844-835-0929'

The pages associated with the 'ERROR! Call for support!' alerts may feature a bad script that when loaded in the browser makes it crash. That does not mean your system is compromised and the 'ERROR! Call for support!' messages come from Microsoft. The 'ERROR! Call for support!' messages are aimed at PC users with a limited understanding of their computers. Less educated users may not keep an eye on the URL bar and might consider the browser crash to be caused by a virus when this is not the case. Fake computer support agents operate the 844-835-0929 toll-free phone line. Cyber security experts note that the 844-835-0929 phone line is not related to legitimate services providers and Microsoft does not use third-party sites to deliver security updates and reports. You might want to perform a scan with a reliable anti-malware scanner if you are often redirected to pages related to the 'ERROR! Call for support!' warnings.

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