Threat Database Browser Hijackers '844-307-1890' Tech Support Scam

'844-307-1890' Tech Support Scam

By GoldSparrow in Browser Hijackers

The '844-307-1890' tech support scam is designed to take advantage of inexperienced computer users by convincing them that they need to pay for an expensive fake technical support service. If the '844-307-1890' tech support scam is appearing on your computer, PC security analysts strongly advise ignoring all of its associated fake error messages and taking steps to protect your computer with a reliable security program that is fully up-to-date. The '844-307-1890' tech support scam has been linked to a fake Windows Blue Screen of Death, which makes it appear as if the user's computer has crashed.

How the '844-307-1890' Tech Support Tactic Works

The fake error message linked to the '844-307-1890' tech support scam will try to convince computer users to call this phone number to receive help dealing with a supposed severe issue on their computers. When the computer users call the '844-307-1890' tech support scam phone number, the person answering may try to scare them by claiming that their computers are infected severely, often trying to take advantage of scary language and a false sense of urgency to make inexperienced computer users more likely to pay for this fake service. The '844-307-1890' tech support scam fake crash window seems to be related to the Nerta.exe file process, which needs to be terminated for the '844-307-1890' tech support scam fake error message to stop appearing. The full text of the '844-307-1890' tech support scam bogus error message reads:

Your PC/Device needs to be repaired
The digital Signature for this File couldn't be verified.
File: \windows\syetm32\boot\winload.exe
Error code: 0xc0000428
The problem seems to be caused by the following file: atikmdag.sys
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation,You'll need to use recovery tools. If you don't have any installation media [like a disc or USB device), contact your PC administrator or PC/Device manufacturer on these numbers. The automated phone system will ask for your installation ID (IID). Some charges may be applied by local operators for toll-free numbers in certain countries or regions.
Toll free:
Error code:
Installation ID:
1 2 3 4 5 6 7 8 9
8870 9976 5897 8543 5038 1954 9825 3608 7216
Technical Information:
*** atikmdag.sys - Address 0xfffff8800f2c97ce base at 0xfffff8800f2a2000
Press Enter to try again
Press F8 for Startup Settings

Note that everything in the above message is complete nonsense, but may sound authentic to computer users that may be unfamiliar with computers. The message includes the '844-307-1890' tech support scam phone number, claiming that it is a legitimate Microsoft Windows affiliate service.

How Content Linked to the '844-307-1890' Tech Support Tactic may Enter Your PC

In most cases, the '844-307-1890' tech support scam fake error message will appear on a computer after the installation of a free program. This is because these free applications may be bundled with unwanted programs, including the type of potentially unwanted software that tends to display messages like the '844-307-1890' tech support scam error message or be a part of other, questionable online activities. It is important to refrain from calling the '844-307-1890' tech support scam phone number or agreeing to download or pay for anything that the con artists associated with the '844-307-1890' tech support scam will try to sell you. Instead, malware analysts first recommend looking into any software installed recently and finding out if anything unwanted was bundled. Scan your computer with a real security program to detect any unwanted components associated with the '844-307-1890' tech support scam that may have been installed without your knowledge.


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