PUP.24x7Help
Threat Scorecard
EnigmaSoft Threat Scorecard
EnigmaSoft Threat Scorecards are assessment reports for different malware threats which have been collected and analyzed by our research team. EnigmaSoft Threat Scorecards evaluate and rank threats using several metrics including real-world and potential risk factors, trends, frequency, prevalence, and persistence. EnigmaSoft Threat Scorecards are updated regularly based on our research data and metrics and are useful for a wide range of computer users, from end users seeking solutions to remove malware from their systems to security experts analyzing threats.
EnigmaSoft Threat Scorecards display a variety of useful information, including:
Popularity Rank: The ranking of a particular threat in EnigmaSoft’s Threat Database.
Severity Level: The determined severity level of an object, represented numerically, based on our risk modeling process and research, as explained in our Threat Assessment Criteria.
Infected Computers: The number of confirmed and suspected cases of a particular threat detected on infected computers as reported by SpyHunter.
See also Threat Assessment Criteria.
| Popularity Rank: | 20,642 |
| Threat Level: | 10 % (Normal) |
| Infected Computers: | 50,396 |
| First Seen: | July 27, 2012 |
| Last Seen: | September 26, 2026 |
| OS(es) Affected: | Windows |
The detection of PUP.24x7Help on your system indicates the presence of a potentially unwanted program (PUP) that may be causing issues with your computer's performance and security. It's essential to understand the nature of this threat and take appropriate steps to remove it to prevent any potential harm.
Table of Contents
What Is PUP.24x7Help?
PUP.24x7Help is a type of malware that is classified as a potentially unwanted program. This category of threats includes software that may not be malicious in nature but can still cause problems for users. PUPs can be installed on a system without the user's knowledge or consent, often through bundled software downloads or misleading advertising. They can consume system resources, display unwanted advertisements, and collect user data, which can be a concern for privacy and security.
How PUP.24x7Help Operates
Once installed, PUP.24x7Help can operate in various ways, depending on its design and purpose. It may run in the background, consuming system resources and potentially slowing down the computer. Some PUPs can also interact with web browsers, modifying settings or injecting advertisements into web pages. They might collect user data, such as browsing history or search queries, which can be used for targeted advertising or other malicious purposes. Understanding how PUP.24x7Help operates is crucial for effective removal and prevention of future infections.
Symptoms of Infection
Identifying the symptoms of a PUP.24x7Help infection can be challenging, as they may not always be overt. However, common signs include unexpected changes in browser settings, an increase in pop-up advertisements, or the presence of unfamiliar programs in the system tray or task manager. The computer may also exhibit slower performance or frequent crashes, which can be indicative of a PUP consuming system resources. Being aware of these symptoms can help users detect and address the issue promptly.
How to Remove PUP.24x7Help
- Boot your computer in Safe Mode with Networking to prevent PUP.24x7Help from loading and to allow for a more straightforward removal process.
- Use a reputable anti-malware tool, such as SpyHunter, to perform a full scan of your system. This can help identify and remove all components of the PUP.
- Manually uninstall any suspicious programs that were installed around the time the PUP was detected. This can help remove any associated software that may be related to PUP.24x7Help.
- Reset your web browsers (Chrome, Firefox, Edge) to their default settings to remove any modifications made by the PUP, such as changed home pages or search engines.
- Reboot your computer and perform another scan with your anti-malware tool to ensure that all components of PUP.24x7Help have been removed and that your system is clean.
Conclusion
Removing PUP.24x7Help from your system is crucial to maintaining your computer's performance and protecting your privacy and security. By following the steps outlined above and being cautious when installing new software or clicking on advertisements, you can help prevent future PUP infections. It's also important to keep your operating system and security software up to date, as newer versions often include better protections against emerging threats. Remember, vigilance and proactive security measures are key to a safe and secure computing experience.
Aliases
2 security vendors flagged this file as malicious.
| Antivirus Vendor | Detection |
|---|---|
| Antiy-AVL | VCS/Instruction.PEEPOCheck |
| ClamAV | PUA.Win32.Packer.BorlandDelphi-9 |
SpyHunter Detects & Remove PUP.24x7Help
File System Details
| # | File Name | MD5 |
Detections
Detections: The number of confirmed and suspected cases of a particular threat detected on
infected computers as reported by SpyHunter.
|
|---|---|---|---|
| 1. | PC Help 24x7.exe | 078773d79bf884f542442e0477c315ca | 4,958 |
| 2. | A0311632.exe | fa5bc57b069e6d1b8011975c39a34159 | 771 |
| 3. | App24x7Svc.exe | 59d8d68d7eebd3d79ff009dab9d775a3 | 763 |
| 4. | App24x7Help.exe | 3dec3b6f1a9de775078e11c6a4261c1e | 508 |
| 5. | App24x7Hook.exe | 721fb380e174b9a29f65287129a82e89 | 430 |
| 6. | App24x7Hook64.exe | 645bee0091b408aa2d8cba1e45e3dd6a | 358 |
Registry Details
Directories
PUP.24x7Help may create the following directory or directories:
| %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\24x7 Help |
| %APPDATA%\24x7 Help |
| %PROGRAMFILES%\24x7Help |
| %PROGRAMFILES(x86)%\24x7Help |
