Please do not contact our technical support team for billing questions. For assistance with billing issues, please contact our payment processor Esellerate.net.

Esellerate.net handles all the purchases and billing issues regarding to the SpyHunter and Iomatic (Registry Medic and System Medic) products. Esellerate.net will be able to locate your account and provide you with your username and password.

You may contact Esellerate.net at 1-800-999-2734 (for international callers 1-719-576-0123) or via email at shopper@esellerate.net.

Make sure that you include your order number in the email, or have it available when you call. If you do not have your order number, please provide them with the information given upon registering the product(s), such as the email address used to buy Spyhunter, and they will be able to locate your account.