Although mouse inaccessibility is a significant inconvenience to PC users, its cause usually isn't a severe hardware failure or security issue and is fixable in minutes. Correcting wireless mouse malfunctions may include both software and hardware-based solutions, most of which are available to users without much trouble or any expense. For most situations, installing relevant updates and rearranging and cleaning mouse hardware is sufficient for a 'Wireless Mouse Not Working' fix.
When Going Wireless is as Much Bane as Boon for Mouse Input
Although minimizing wire usage is a favorite goal of many PC setups, wireless technology introduces some variables that can cause unpredictable failures. Users who need a 'Wireless Mouse Not Working' fix may encounter great inconvenience from missing a critical UI feature but, with patience, have many quick solutions for repairing the problem. As usual, experts recommend proceeding with more straightforward solutions before more in-depth or invasive ones.
As a temporary substitute, users can consider plugging in another mouse while performing troubleshooting. If one isn't available, most systems also provide Mouse Keys – a keyboard-based cursor control feature. The keyboard shortcut for activating it is Left Alt + Left Shift + Number Lock.
Users always should have up-to-date drivers for their mouse software whenever they're installing a new device, especially. Preferably, driver downloads come from the manufacturer's website directly, although Windows offers an easy-to-use driver-updating interface from Device Manager.
Naturally, users should check the power buttons on their mice and verify that the mouse is on and has working batteries. Mice should always have a pad for proper operation; some surfaces, such as glass, interfere with movement detection.
Dealing with Mouse Reception Gone Missing
Another commonplace trouble hot-spot for wireless mice is the receiver. Modern receivers usually are USB-based devices. Like other USB port-using devices, they can become loose and require reseating into the port firmly. Moreover, not all USB ports are interchangeable. With the introduction of 2.0 and 3.0 standards, newer (or older) products can be incompatible with some or all of a computer's ports. Check the USB port requirements for a mouse before purchase, if possible. The 'Universal Serial Bus controllers' section of Device Manager provides a list of the available USBs.
Bluetooth requirements are an additional hurdle. Many, but not all, USB-based wireless products require Bluetooth for functionality. If your PC doesn't have this feature, a Bluetooth adapter's purchase could be the only viable 'Wireless Mouse Not Working' fix.
In general, be ready to reboot the computer after any notable changes to input devices. Many changes won't register until Windows (or another OS) restarts.
Uncommonly, needing a 'Wireless Mouse Not Working' fix also can be symptomatic of infection by a virus, Trojan, or similar threats. Threatening software may interfere with user input in various ways and users always should scan their PCs with trusted security solutions as part of troubleshooting these errors.
Although missing a mouse might seem like trying to interact with the world without hands, it's not as complicated as it looks. Both Windows features and common-sense software-managing practices offer fixes to most situations that warrant a 'Wireless Mouse Not Working' fix.
Troubleshooting Your Wireless Mouse
There are several potential problems that could be causing your wireless mouse woes. Here are some tips on what to do to troubleshoot your wireless mouse;
- Battery Problems
A wireless mouse runs on internal batteries because it isn't connected to your computer to draw power. Check the batteries on your mouse to ensure they are correctly installed and don't need replacing. Most wireless mouse problems are solved by changing the batteries.
- Power Switch
Your wireless mouse might have a power switch, usually found on the bottom of the device. You can turn the mouse off when you aren't using it to save the battery. Check the switch to see if it is turned on or not. If your mouse has a power light, ensure the light turns on.
- USB Receiver
Your mouse might be "wireless," but some of them still require a USB connection. If your mouse has a USB dongle that attaches to the computer, then this could be the source of trouble. Check to ensure the receiver is installed correctly on the computer. If the receiver is plugged in but still isn't getting a signal, try changing the USB port. The problem could be a broken USB port. If your mouse doesn't have a receiver, then check the Bluetooth connection between your mouse and computer.
We created mousemats for a reason. Some computer mice, wireless or otherwise, have trouble running on certain surfaces. Modern laser mice have trouble with reflective surfaces like glass. The surface you use the mouse on could be causing your problems. Try changing the surface to see if that works.
Some people ignore the installation instructions that come with their wireless mouse, but this could lead to future problems if you haven't installed it correctly. You might need to go through a proper "connect" process to get the mouse working correctly. Perhaps you have to press a button on the mouse or use the keyboard to connect. There could be an installation CD you need to run. Double-check the installation to make sure you did it correctly.
- Incompatible Software
Did you switch to your wireless mouse from another mouse with proprietary software? If so, the software left behind could be causing conflicts between the new mouse and old software. Uninstall any other mice on your computer – and software related to them – and try re-installing the new mouse.
- Outdated Drivers
Outdated drivers cause all manner of problems for computers, including devices not working correctly. Make sure that you have the latest drivers for your computer and peripherals.
- Try Using Another Computer
Try using the wireless mouse on another computer if you can't get it working. If your mouse works with another computer, then you know that the issue lies with your machine and not the mouse itself.
If you've tried all of these steps and still have no luck, then the issue likely lies with the drivers.
Drivers are software programs that translate input from hardware devices, such as wireless mice, into a language your computer can understand. Your system won't recognize basic actions like scrolling and clicking if it doesn't have the right driver.
Check the manufacturer's website to see if there are driver updates for your mouse. Don't forget to check Windows Update as well, as Microsoft could have released new updates and drivers. There are also plenty of driver update software solutions out there for anyone who isn't confident with finding and installing new drivers. These programs do all the work for you, so all you need to do is sit back and hope the mouse works this time.