LogMeIn is a remote access application that allows users to control their computers remotely from any device. There are multiple applications that offer the same functionality so users who have decided to switch to a different one may no longer require LogMeIn. In that case, they may wish to remove the LogMeIn application from their computers completely.
To do so on a Mac computer, start by quitting the application by going to the 'LogMeIn' menu and selecting 'Quit.' Make sure that all of the application's background processes have also been stopped by going to the built-in Activity Monitor tool and scanning through the list of active processes. Now, open your Applications folder, navigate to LogMeIn, and move it to the Trash. Empty the Trash to complete the uninstallation process.
Unfortunately, some support or service files may still be left on the computer and users will have to remove them manually. These files are located in the Library and ~/Library folders. The ~/Library folder is hidden by default so to access it users may open Finder, select the 'Go' menu, and choose 'Go to Folder' from the available options. In the new window, type ~/Library and press 'Go.'
Once inside, locate all the files associated with LogMeIn and move them to the Trash. To likely locations to check are:
~/Library/Saved Application State/com.logmein.ignition.savedState
~/Library/Application Support/LogMeIn Client
The non-hidden Library folder could contain more service files so look for the following and move to the Trash as well:
After getting rid of all the files, do not forget to empty the Trash bin once more to completely remove the LogMeIn application.
Windows users can uninstall LogMeIn as any other application. In some cases, however, they might encounter an error with the following message - 'Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel.' Fixing the problem is not that difficult but it will require deleting certain registry keys.
To start the process, type Regedit in the Search box on the Taskbar and open the top result. The next step is to find the folder containing the Product Name = Remotely Anywhere or Logmein registry key. Look through HKEY_LOCALMACHINE, SOFTWARE, CLASSES, INSTALLER, and PRODUCTS first. You can expand each folder by clicking on the node icon in front of it.
After deleting the Registry key, try to install the LogMeIn application normally. Once the process is completed, you can proceed to uninstall the application through any usual method.