Apple Music not Working on Mac

With the launch of the macOS Catalina, Apple replaced iTunes with several new applications, each tasked with handling a different aspect of iTunes's functionality. Out of the newly introduced application, the one the users generally have the most interactions with is Apple Music. It is the current place for accessing Apple's music streaming services while also maintaining the ability to play tracks from the local drive of the Mac. However, like any other software product, Apple Music could run into problems and stop working. The specific issue could vary in nature depending on the specific circumstances of the user's Mac. Fortunately, getting Apple Music to start functioning normally shouldn't take too much time. 

Update Your Music Library

1. Open Apple Music.
2. Go to the 'File' menu.
3. Select 'Library.'
4. Click on 'Update Cloud Library.'

Turn Sync Library On

1. Go to the Music menu in the app.
2. Select 'Preferences.'
3. In the 'General' tab, locate 'Sync Library' and make sure that it is enabled by checking the corresponding box. 
4. Also, make sure that the displayed Apple ID is the same as the one used to sign in on your other Apple devices.

Create A New Library

1. Go to your Music folder. 
2. Then, open Music and move the 'Music Library' file to a different location.
3. Now, while pressing the Option key on your keyboard launch the Music app. Choose the 'Create' option from the menu.

Remove Apple Music’s System Files

1. Open Finder.
2. Select the 'Go' menu and choose 'Go to Folder.'
3. Type or paste ~/Library/ and click 'Go.'
4. Now, look for files with 'Music' or 'iTunes' in their name and drag them to the Trash. Look specifically in the ~/Library/Caches location.  
5. When you are done, restart the Music application.