AirDrop is a rather convenient feature available to users in the Apple ecosystem, which allows them to transfer files between different devices seamlessly. The transferred data can contain documents, images, photos, videos and more. As with any software product and service, AirDrop also can run into unexpected issues and refuse to work as intended. To troubleshoot potential fixes quickly, try the suggestions outlined below.
Make Sure the Devices are Compatible
No matter what you try, it may be impossible to transfer data if the participating devices are not compatible. The criteria are different for each device type, so check the following specifications and make sure you meet them:
Macs - Mac computers must be manufactured in 2012 or later while running Mac OS X Yosemite or newer. This excluded the Mac Pro released in mid-2012.
Mobile Devices - iPhones, iPads, and iPod Touch devices must be running iOS 7 or newer.
Make sure AirDrop is enabled and set to receive data on both Mac computers.
- Open 'Settings.'
- On iOS devices, open General and then 'AirDrop.'
- On macOS devices, you can find 'AirDrop' through the 'Go' menu and 'Finder' as well as 'Settings.'
- From the three available options - 'Receiving Off,' 'Contacts Only,' and 'Everyone,' set both devices to 'Everyone.'
Disable the Firewall Temporarily
Your device's Firewall may be preventing or interfering with AirDrop from functioning normally. Consider disabling the firewall, at least temporarily, to check if it will have any effect on AirDrop.
- Open 'System Preferences.'
- Open 'Security & Privacy.'
- Disable the Firewall.
Reset Wi-Fi and Bluetooth
For iOS devices: start Settings from the Home screen and go to Wi-Fi. Switch it off, wait for a couple of seconds, and turn it back on again. Do the same for Bluetooth.
For macOS devices: Open 'System Preferences.' Go to 'Network' and choose 'Wi-Fi.' Turn it off, wait a couple of seconds, and switch it back on. Perform the same for Bluetooth.