ESG does NOT not offer any technical support for Registry or System Medic. ESG is only a reseller of Registry Medic and System Medic. These two products are developed and supported by Iomatic, Inc.
You must contact Iomatic for any billing, activation, or support questions related to Registry and System Medic. To contact Iomatic for technical support requests or billing issues, please go to Registry or System Medic Technical Support.
As an alternative, you can also contact our vendor Esellerate.net at 1-800-999-2734 (for international callers 1-719-576-0123) or via email at firstname.lastname@example.org. Esellerate.net will be able to provide you with your registration key over the phone. Make sure that you include your order number in the email or have it available when you call Esellerate.net.