If you don’t remember your username and password to log in to the Members’ Section, you can locate your login information in the “Order Confirmation” email you received after you made your SpyHunter purchase.

Below is a screenshot of the “Order Confirmation” email:

• The first username and password listed on the “Order Confirmation” email (highlighted on the screenshot) is the login information that you will insert on the “User Details” section, located on SpyHunter’s “Options”. Your login information is necessary to access program and definition updates and to send technical support requests.
  Note: When adding your login information, make sure that there are no spaces before or after your username or password.

• The second username and password listed on the “Order Confirmation” email (highlighted on the screenshot) is the account information that you can use to download SpyHunter from our vendor’s, known as Reg.Net, website (www.Reg.Net).
  Note: Please DO NOT use the second username and password to log in to our Members’ Section. The second login information will only work on Reg.Net’s website.
  

If you did not receive the “Order Confirmation” email or you cannot log onto our Members’ section to open a customer support ticket, please contact our vendor Reg.Net. Reg.Net handles all the purchases and billing issues regarding to the SpyHunter.

You may contact Reg.Net at 1-800-WWW-2REG (1-800-999-2734) or via email at followup@reg.net.

Please make sure that you include your order number in the email, or have it available when you call. If you do not have your order number, please provide them with your other information such as your full name or mailing address and they will be able to locate your account.

Please do not contact Reg.Net for technical support requests regarding SpyHunter. For technical support, you must open a customer support ticket through our support system.