How to Run SpyHunter in Safe Mode

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Windows Safe Mode refers to a troubleshooting and startup mode used to start the Windows Operating System. While on Safe Mode, only the basic files and drivers necessary to run Windows are loaded which gives you the ability to remove malware, spyware, adware, viruses and other types of unwanted programs that cannot be removed during Normal Mode. You can start your computer in Safe Mode using two different methods, the F8 Key Method and the System Configuration Utility. Below you will find how to start your system in Safe Mode using the F8 Key Method and System Configuration Utility.

Start Safe Mode Using the F8 Key

  1. You must print these instructions before continuing. Save your open documents and close all the open applications as your system will shut down in step 2.
  2. Restart your computer.
  3. As your computer restarts and before Windows launches, you will see the first screen (should be a black screen with white text or a logo of your computer manufacturer) or if you see the message "Please select the operating system to start", press "F8".

    Note 1: As soon as you see the first screen on your monitor, you should press and hold "F8" on your keyboard until you see the Windows Advanced Options menu. Do not worry if you hear a beeping sound, it is normal.

    Note 2: If you see the screen with the Windows logo, you went too far and if so, you need to wait until the computer starts in "Normal Mode" and go back to Step 2.

  4. At the Windows Advanced Options menu, select "Safe Mode with Networking" (by using the keyboard arrow keys) and press "Enter" on your keyboard.

    Note: The options below may vary with the version of Windows that you have installed on your computer.

    Windows Advanced Options Menu

  5. Choose the operating system you wish to boot up in Safe Mode.

    Note: The option below may or may not appear as your system may not have the operating system choice menu.

    Select Operating System

  6. Once Windows finishes the safe mode loading process, you will be shown a popup warning message advising you that Windows is running in Safe Mode. Please click "Yes" to proceed to work in safe mode.

    windows running safe mode

Start Safe Mode using the System Configuration Utility

ATTENTION: Do not use this method if your computer runs WINDOWS 2000 or NT.

  1. You should print these instructions before continuing, save your open documents and close all the open applications as your system will shut down in step 4.
  2. Once in Safe Mode, follow the instructions below.

    FOR WINDOWS VISTA AND 7:
    Click on the "Windows logo" button and then type "Run" in the Search programs and files" box located under "All Programs".

    FOR WINDOWS XP:
    Click on "Start" and then click "Run".

    This will open the Run window. Carefully type (or paste) the following command into the "Open" box:
    "msconfig -4" (between the word msconfig and -4, there is a blank space)

    Click "OK".

  3. In the "System Configuration Utility", under "Boot" option on the bottom left side of the window, check the option "SAFEBOOT", leave "MINIMAL" checked, and click "OK".
  4. You will get a window saying "You must restart your computer for some of the changes made by System Configuration to take effect", click on "Restart". Your computer will shut down and restart on safe mode.

After you've started your computer on Safe Mode, follow the following instructions to run SpyHunter on Safe Mode.

Run SpyHunter While on Safe Mode

SpyHunter will not automatically start on Safe Mode, even if you have set it up for that. To start SpyHunter in Safe Mode:

  1. Locate the "SpyHunter" icon on your desktop and double click it.
  2. Click on the "SpyHunter Scanner" tab located in the SpyHunter side menu.
  3. Click on "Start Scan".
  4. When the scan is complete, click on "Start Remove".
  5. When the removal process is done, repeat Steps 1 and 2 one more time. Once you have finished Step 2 for the second time, reboot the computer. Note: You don't need to repeat the scan more than twice. The reason why we advise the customers to run the scan twice is just to make sure that there are no files remaining.
  6. Let the computer restart on "Normal Mode". DO NOT choose "Safe Mode" again. If prompted, choose the option "Start Windows Normally" or "Normal".
  7. Once you are back on normal mode, please run SpyHunter one more time.

Restart on Normal Mode using System Configuration Utility

ATTENTION: This step is very important and it should be done after you've used SpyHunter. Follow the "Run SpyHunter While on Safe Mode" steps on this article before restarting your computer on Normal Mode.

  1. Once in Safe Mode, follow the instructions below.

    FOR WINDOWS VISTA AND 7:
    Click on the "Windows logo" button and then type "Run" in the Search programs and files" box located under "All Programs".

    FOR WINDOWS XP:
    Click on "Start" and then click "Run".

    This will open the Run window. Carefully type (or paste) the following command into the "Open" box:
    "msconfig -4" (between the word msconfig and -4, there is a blank space)

    Click "OK".

  2. In the System Configuration Utility, under "Boot" option on the bottom left side of the window, uncheck the option "SAFEBOOT" and click "OK".
  3. You will get a window saying "You must restart your computer for some of the changes made by System Configuration to take effect", click on "Restart". Your computer will shut down and restart on normal mode.
  4. After rebooting the computer, you will get a message saying "You have used the System Configuration Utility to make changes to the way windows starts". Please check the box that says "Do not show this message or launch the System Configuration Utility when Windows starts", click "OK".
  5. Once you are back on normal mode, please run SpyHunter one more time.

If SpyHunter still detects malware in the scan, please follow the instructions on the link below to send our technical support team a Support Log using our Spyware HelpDesk feature (How to Send a Diagnostic Report (Support Log)) so that they can provide you with a custom fix to remove the unwanted malware.