‘844-786-8921’ Pop-Ups

‘844-786-8921’ Pop-Ups Description

The '844-786-8921' pop-up windows refer to phishing messages loaded on domains that are used to promote the services of fake computer support companies. We have seen the '844-786-8921' messages advertise help with computer problems on the 844-786-8921 phone line and several other lines that are advertised on similar sites. The '844-786-8921' pop-ups are reported to feature a modified screenshot of Support.microsoft.com and logos of Internet browsers like Edge, Internet Explorer, Google Chrome and Mozilla Firefox. Users should not associate the '844-786-8921' messages with legitimate services connected to the Microsoft Corp., Google Inc. and the Mozilla Project. Con artists may use misappropriated digital certificates and hijack SSL certificates of third parties to convince users to call phone lines like 844-786-8921 and install a remote desktop program. That would allow trained con artists to gain remote access to the computer and offer help in exchange for a couple of hundred dollars. PC security researchers have seen the phishing content uploaded to the following pages:

  • alertwinver.in
  • livesupportwin.in
  • liveteksupport.in
  • microsupportsoft.in
  • microwinhelp.in
  • newhelptek.in
  • supportw.in
  • winsuphelp.in
  • winsupportnew.in
  • winsupports.in

These pages are registered to the 166.62.27.182 IP address and have been added to the blacklist of most Web filters including Sucuri, Google Safebrowsing, Websense ThreatSeeker and the Mozilla Phishing Protection. Researchers note that the '844-786-8921' alerts may show the following text on the screen:

'Warning: Internet Security Damaged !!!
The problem is caused by an unusual activity performed on this machine.
Don’t Restart Your Computer
Microsoft has detected that a porn virus has infected your system and trying to steal pictures, data and social networking passwords.
This is a serious hacking issue. Rectify it Immediately. IMMEDIATE RESPONSE REQUIRED
Please Do Not Try to Fix Manually, It May Crash Your Data.
ERROR CODE: ERR7343DYJ6
Please call our Microsoft Support Team at +1-844-786-8921 (TollFree) to resolve the issues.
****Don't Restart Your Computer ****
Microsoft has detected that a porn virus has infected your system and trying to steal pictures, data and social networking passwords.
This is a serious hacking issue. Rectify it Immediately. IMMEDIATE RESPONSE REQUIRED
Please Do Not Try to Fix Manually, It May Crash Your Data.
ERROR CODE: ERR7343DY16
Call 1844-786-8921 (Toll Free) and tell this code to agent. Please Visit Your Nearest Windows Service Center OR Call Help Desk
Customer Service: +1-844-786-8921 (TOLL-FREE)
'

Sites that are used to advertise services for technical support that lack the appropriate certificate should be avoided. The help offered on any of the sites mentioned above is not to be trusted. As stated above, these sites include copyrighted content, use logos of companies they do not partner with, and it is in your best interest to avoid calls to 844-786-8921. 'ERROR CODE: ERR7343DYJ6' refers to a fake security alert, and users that were redirected to microsupportsoft.in (and clones) have no reason to fear a security compromise. There are cases where phishing pages utilize bad coding to cause the Internet client to malfunction and use that as a pretext to play an annoying audio sound. Consequently, the appearance of the '844-786-8921' may be deemed by less experienced users as a sign of a problem. You need only to restart your Internet client and avoid following instructions shown on your screen. PC users may want to install a credible anti-malware tool and scan their machines for unwanted programs that may redirect them to insecure pages. AV vendors may use the following tags when referring to content related to the '844-786-8921' pop-ups:

  • SupportScam:JS/TechBrolo.R
  • Trojan.FakeAlert!8.56B (topis)
  • Trojan.Gen.6
  • XPL/Def.DK.1989_39

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Solutions: Your computer may have malware hiding in memory that prevents any program, including SpyHunter, from executing on your computer. Follow to download SpyHunter and gain access to the Internet:
  • Use an alternative browser. Malware may disable your browser. If you're using IE, for example, and having problems downloading SpyHunter, you should open Firefox, Chrome or Safari browser instead.
  • Use a removable media. Download SpyHunter on another clean computer, burn it to a USB flash drive, DVD/CD, or any preferred removable media, then install it on your infected computer and run SpyHunter's malware scanner.
  • Start Windows in Safe Mode. If you can not access your Window's desktop, reboot your computer in "Safe Mode with Networking" and install SpyHunter in Safe Mode.
  • IE Users: Disable proxy server for Internet Explorer to browse the web with Internet Explorer or update your anti-spyware program. Malware modifies your Windows settings to use a proxy server to prevent you from browsing the web with IE.

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